Get the answers you need
Quick guidance for booking, pricing, cancellations, and support. If you need a hand, our team is ready to help.
Booking & payments
How reservations, fees, and refunds work.
Cancellation policy
Understand timing, refunds, and campground-specific rules.
Contact support
Reach our team for personalized help.
FAQs
How do I find available campgrounds?
Use the search bar on the homepage or browse by state on the camping page. Filter by amenities, dates, and stay type to narrow results.
Are prices all-inclusive?
We show transparent pricing and itemize fees whenever they apply. Campground-specific taxes and fees are surfaced before booking.
Can I change or cancel a booking?
Yes. Each campground has its own cancellation policy. Review the policy before booking and reach out if you need help making changes.
Do you offer support for campground owners?
Absolutely. Owners can reach our team for setup, migration, and day-to-day operational questions.
Cancellation policy
Policies vary by campground. We recommend reviewing the policy on each listing before you book. If you need help making a change, our support team can guide you through the options.